Privacy policy

Footprint Commercial Interiors (“Footprint”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your personal data.

1. Information We Collect

When you interact with our website, we may collect the following information:

Contact Form

If you contact us through our website, we may collect:

Full name
Company name
Email address
Telephone number
Message or enquiry

Brochure Download

If you request to download one of our brochures, we may collect:

Full name
Company name
Email address
Telephone number

Technical Information

When you visit our website, we may automatically collect limited technical information such as:

IP address
Browser type
Device information
Pages visited
Date and time of your visit

This information is used to maintain the security and performance of the website. Where you consent to analytics cookies, additional anonymised information about your use of the website may be collected through Google Analytics.

2. How We Use Your Information

We use your personal information to:

Respond to enquiries submitted through our contact form.
Provide access to brochures and other requested resources.
Communicate with you regarding your enquiry.
Analyse website usage and performance through Google Analytics, where you have provided consent.
Maintain and improve our website.
Keep records of enquiries and communications.
Comply with any legal obligations.

We do not sell your personal information.

3. HubSpot

Our website uses HubSpot to securely manage enquiries and brochure requests.

Information submitted through our forms is transmitted directly to HubSpot, where it is stored as part of our customer relationship management (CRM) system.

HubSpot may process your information on our behalf in accordance with its own Privacy Policy.

4. Google Analytics

Where you consent to analytics cookies, this website uses Google Analytics, a web analytics service provided by Google.

Google Analytics helps us understand how visitors use our website by collecting information such as pages visited, time spent on the website and interactions with content. We use this information solely to improve our website and services.

Google Analytics is only activated after you have provided your consent through our cookie banner.

5. Cookies

Our website uses cookies to ensure the website functions correctly and to help us understand how visitors use the site.

We use the following categories of cookies:

Strictly Necessary Cookies – These cookies are essential for the operation, security and functionality of the website. They cannot be disabled through our cookie preferences.

Analytics Cookies – With your consent, we use Google Analytics to collect anonymised information about how visitors use our website. This helps us understand website performance and improve the user experience.

Analytics cookies are only placed after you have provided your consent through our cookie banner. You may withdraw or change your consent at any time by selecting the Cookie Preferences option below.

6. Data Security

We take appropriate technical and organisational measures to protect the personal information we collect against unauthorised access, loss, misuse or disclosure.

While no method of transmission over the internet is completely secure, we take reasonable steps to safeguard your information.

7. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including responding to enquiries, maintaining client relationships, and complying with legal obligations.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Object to or restrict certain types of processing.
Request a copy of your personal data.
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or website functionality.

Any updates will be published on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Footprint Commercial Interiors
G22 The Shepherds Building
Rockley Road
London W14 0DA

Email: hello@footprintinteriors.com

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